Advice & Support

The Family Information Service (FIS) is a helpful friendly service which supports families with a wide range of needs including childcare, finance, housing, Special Educational Needs and Disabilities and family relationships.  Not sure who can help? give the team a call, and they can offer advice and support.

They are available every Monday to Friday (except bank holidays)  9am to 5pm by phone 01926 742274 or email fis@warwickshire.gov.uk.  You can also message on Facebook WarwickshireFIS.

Remember FIS are available when school is closed over the summer break, so please don’t hesitate to contact them if you need any sort of support.

Are you really safe online? Guidance for children & carers. Click here to find out more.

When an incident involving the police happens outside of school.  Operation encompass will inform the school to facilitate additional support and follow up. Click on the link to see information regarding Operation Encompass. Click here

• Information for families from Warwickshire.
• Classcharts – Parents, staff and students can use the app on classcharts to raise the need to share concerns regarding mental wellbeing.
• Feeling stressed? Lonely? Struggling to cope? Children and Young People’s mental health advice and support.
• Kooth – This is an app that is promoted in school to support self help and advice.  Students are advised to download the app. https://www.kooth.com/
• Mind – Visit their website for advice and help : https://www.mind.org.uk/
• Self Harm – Advice for parents and carers : Self Harm Brochure
• Primary Mental Health Team Parent Support Information
• Anxiety Booklet
• Teen Mental Health – Advice for Parents

• When parents are requesting direct support from mental health teams for their children. Please signpost them to the following. 

     Rise Navigation Hub on 0300 200 2021 Monday to Friday between 8.00am to 6.00pm.

    For urgent calls, for children and young people who are experiencing a mental health crisis contact the      Rise Crisis team:  Freephone 08081 966798 (select Option 2) (suicidal ideation is incuded)

    This is service is available 24-hours a day, 7-days a week, with an advice-only service outside the core      hours of 8am-8pm.

• Disrespect Nobody Home Office site for teens: consent, healthy relationships, sexting and more.
• Understanding your child. Guides and information pack Click here for more information visit http://www.warwickshire.gov.uk/smartstartgetinvolved.

• Child Net More online safety support here from Childnet.
• Is your child using SnapChat? Click here to find out what you need to know

• Confused about your sexuality or gender? Not sure? Help is here:
  The NSPCC LGBTQ support   /   Young LGBTQ   /   Stonewall Youth  /  BBC Am I gay?
  Support, links and advice.
• Need help with addiction? Drugs, cigarettes, alcohol? Click here for support and information.
• Worried about your body, how you look, or what you’re eating? Help is available here.
• WARWICKSHIRE MDMA FACT SHEET  (Jan 2019) regarding concerning batch circulating area. 
• SWEP letter regarding drug mis-use
• HO County Lines Partner Pack

Extreme views have no place in British society. Find out more here